Octa Voice handles the top of your sales funnel and the bottom of your support queue. It qualifies leads, answers FAQs, routes tickets, and only escalates when a human is actually needed.
Stop paying humans to answer "what are your hours?" Free your team for the conversations that actually move revenue.
Captures BANT (Budget, Authority, Need, Timeline) on first contact. Hot leads flow straight to your AEs. Cold ones get nurtured.
Trained on your docs, pricing, and product. Answers 60-80% of common questions before they ever reach a human. Cuts ticket volume in half.
Sales asks go to sales. Support tickets go to support. Billing questions go to billing. Routed by intent, not keywords.
When a human is needed, the AI hands off with full conversation history, sentiment, and intent. Multi-agent dashboard included.
Voice, web chat, SMS, WhatsApp. All the same brain. Customers can start on chat and finish on a call without losing context.
Detects frustration in real time. Auto-escalates angry customers to a human before they churn or leave a 1-star review.
Pushes qualified leads, transcripts, and outcomes to your CRM (Salesforce, HubSpot, Pipedrive) via webhooks. No data leaks.
Conversion rate per channel, top objections, common questions, deflection rate. Know exactly where your funnel leaks.
Built-in protection against jailbreaks and prompt injection. The AI stays on-brand and on-message no matter what users throw at it.
A typical SaaS support team spends 40-60% of its time answering questions that are already in the docs. Octa Voice gives that time back.
Cut response times to zero. Deflect 60% of FAQs. Qualify leads in seconds. Drop your email and we'll get you set up.