today
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Calls Today
confirmed
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Bookings Today
7 days
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Calls This Week
all time
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Total Appointments
Call Volume
Hourly distribution · today
Call Outcomes
Result breakdown
Recent Calls
| Time | Caller | Duration | Outcome |
|---|---|---|---|
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All
Booked
Ended
| Date & Time | Caller | Duration | Outcome | Sentiment | Recording |
|---|---|---|---|---|---|
No calls yet | |||||
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March 2026
Click a date to view appointments
Su
Mo
Tu
We
Th
Fr
Sa
| Name | Service | Date | Time | Phone | |
|---|---|---|---|---|---|
No appointments yet | |||||
Today
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No appointments
🧠 FAQs & Knowledge Base
✂ Services & Pricing
Service Name ⓘ
Price ⓘ
Duration ⓘ
🤖 AI Mode
🧠 Smart AI
Natural LLM conversation — AI handles everything based on your prompt
⚡ Flow Script
Fixed step-by-step script — AI follows exact steps you define
📋 Data Collection Fields
What the AI must collect before confirming a booking — enforced in code.
Custom Fields
🗣️ AI Voice & Language
Pick the language your AI receptionist speaks and the voice it uses on calls.
🏢 Business Details
🔒 Change Password
Channel Breakdown
Bookings by Channel
Conversion Funnel
Busiest Hours
Top Caller Questions
This Week vs Last Week
Google Calendar
Sync appointments automatically with your Google Calendar.
SMS Notifications
Send automatic text confirmations when appointments are booked.
Not configured — contact admin to enable
Webhooks
Receive real-time notifications when events happen (calls, bookings, transfers).
💬 Web Chat Widget
Add a chat widget to your website. Customers can chat with your AI assistant in real time.
📱 SMS & WhatsApp
Customers can text your business number for 2-way AI conversations via SMS.
Connect WhatsApp Business for AI-powered WhatsApp conversations.
Setup: SMS and WhatsApp require Twilio webhook configuration. Contact your admin to configure the webhook URLs for your phone number.
Conversations
All channels — chat, SMS, WhatsApp
| Time | Channel | Contact | Status | Messages | Duration |
|---|---|---|---|---|---|
No conversations yet | |||||
Agents
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Agent Login Link
Share this link with your agents to access the live chat dashboard.
Recent Chat Conversations
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📤 Make Outbound Call
💬 Send Appointment Reminder
Uses Twilio SMS. Contact admin if SMS is not enabled.
Outbound Call History
Recent outbound calls from your account
| Date & Time | To Number | Status | Outcome | Duration |
|---|---|---|---|---|
No outbound calls yet | ||||
🔔 Reminder Settings
When enabled, the system will automatically call or text patients before their appointments.
to
📊 Reminder Stats (30 days)
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Reminder History
Automated appointment reminder calls and messages
| Patient | Appointment | Reminder Time | Method | Status | Outcome | Actions |
|---|---|---|---|---|---|---|
No reminders yet | ||||||
Usage This Month
Your Plan
All Plans