Documentation

Learn Octa Voice inside out

Everything you need to set up, configure, and get the most out of your AI-powered omnichannel platform.

User Guide

The complete handbook for business owners. Set up your AI receptionist, build your knowledge base, manage appointments, and connect your tools — no technical knowledge required.

  • Getting Started
  • Knowledge Base
  • Conversation Flows
  • Appointments
  • Analytics
  • Live Agent Chat
Read the guide

Features

Everything your AI receptionist can do — voice calls, web chat, SMS, WhatsApp, live agent handoff, smart booking, call recording, analytics, multi-language, and more.

  • Voice & Chat
  • Smart Booking
  • Live Agents
  • Analytics
  • Multi-Language
  • Security & HIPAA
Explore features

Quick links

First-time setup checklist Building your knowledge base Chat widget setup Webhook notifications Live agent setup
Need help?

Can't find what you need?

Chat with our AI right here on this page, or reach out to our support team. We're here to help.

Contact Support