April 13, 2026
Launch readiness & billing self-service
- Website redesigned from dark to clean light theme across all pages
- New pricing page with interactive cost calculator, feature comparison, and FAQ accordion
- SEO infrastructure: robots.txt, sitemap.xml, favicon, canonical tags, JSON-LD structured data
- Stripe billing self-service: usage dashboard, plan upgrades, Stripe Checkout & Customer Portal integration
- Password reset via email (token-based with SES) and welcome email on signup
- Terms of Service and Privacy Policy pages
- Auto-onboarding: paste your website URL after signup and get an AI prompt + knowledge base generated instantly
- Medical FHIR: completed remaining live Epic operations (get_providers, reschedule, get_patient_appointments) with HIPAA audit logging
- Omnichannel session persistence across restarts and cross-channel session linking
April 11, 2026
Marketing site & public launch
- New marketing website at octavoice.ai with hero, features, omnichannel showcase, pricing, and live chat demo
- Industry landing pages for Healthcare, Service Business, and Sales & Support
- Public blog with launch announcement and signup capture
- Marketing leads pipeline (rate-limited, validated, deduplicated)
April 10, 2026
Bulk knowledge base management
- "Clear All FAQs" and "Clear All Services" buttons in tenant portal: replace stale KB content in one click instead of deleting rows one by one
- Auto-generate from URL now refreshes existing KBs more reliably
April 9, 2026
Multi-agent live chat & website auto-generator
- Multi-agent system: each tenant can have multiple live chat agents, each with concurrent chat limits, status (available/busy/away/offline), and a dedicated dashboard
- Channel analytics: per-channel breakdowns for voice, chat, SMS, WhatsApp with conversion rates and bookings
- Futuristic chat widget redesign with glassmorphism, animated SVG icon, and live agent transfer UX
- Website scraper: paste any URL, we auto-generate a complete system prompt + knowledge base in 60 seconds via Claude
April 8, 2026
Omnichannel platform & production hardening
- Web chat (WebSocket), SMS, and WhatsApp channels, all sharing the same conversation engine
- Conversation engine with channel-aware tone (voice = concise spoken, chat = friendly, SMS = ultra brief)
- Embeddable chat widget with single-script-tag install, full theming, and mobile-responsive design
- Production hardening: 186 automated tests, async DB calls throughout, memory-leak fixes, Twilio signature validation, XSS protection, SSRF defense at write time, Alembic migrations, Prometheus metrics
April 7, 2026
Outbound calling, recordings & tenant portal
- Outbound dialer with appointment reminders and "call us back to cancel/reschedule" flow
- Call recording with dual-buffer mixing (caller + AI synced), S3 upload, in-portal playback with seekable slider
- Tenant portal rebuild: unified Smart AI / Flow Script settings, recording playback, conversation transcripts
- SIP Contact header fix that resolved mid-call drops on outbound calls
April 6, 2026
Healthcare / Epic FHIR support
- Medical IVR mode with Epic FHIR integration: patient verification by MRN, appointment booking, cancellation, rescheduling
- HIPAA compliance: encrypted recordings, audit logs, retention policies, BAA-ready architecture
- NYK Medical Center deployed end-to-end with mock FHIR data and 5 sample patients
- Tier 1 security hardening: non-root services, nginx proxy, TLS, .env locked down, automated DB backups to S3
April 5, 2026
Multi-language & analytics
- Auto language detection across 6 languages: English, Spanish, French, Portuguese, German, Italian
- Sentiment analysis with auto-escalation when frustration is detected
- Real-time analytics dashboard: funnel, peak hours, top questions, trends
- Calendar integrations (Google Calendar OAuth) for booking sync
April 4, 2026
Multi-tenant SaaS architecture
- Per-tenant DB isolation, tenant routing by DID, automatic provisioning
- Tenant portal with knowledge base editor, AI prompt configuration, and call history
- Admin portal for platform management, billing, and tenant lifecycle
- Stripe billing integration with usage-based metering