Medical-grade AI that verifies patients by MRN, books appointments through Epic FHIR, sends reminders, and never takes a coffee break. Voice, chat, SMS — same brain, all channels.
The AI asks for MRN + date of birth, verifies against Epic FHIR before discussing any PHI. Compliant by default — no HIPAA leakage.
Real-time appointment slots, patient records, provider availability. Read + write. No brittle browser automation.
Signed BAA, encrypted recordings, audit logs, retention controls. Included in every Business plan — no paid add-on.
16 languages, live-detected. Your Spanish-only patient books an appointment without a translator.
Confirms 24 hours before. Reschedules 2 hours before. Cancels are captured, all logged back to Epic.
"We used to lose 30% of after-hours calls to voicemail. Octa Voice books them straight into our calendar now. Same-week appointment rate went up 22%."