A medical-grade AI that verifies patients by MRN, books real appointments through Epic FHIR, sends reminders, and never takes a coffee break. Voice, chat, SMS. Same brain, all channels.
Octa Voice for Healthcare isn't a chatbot retrofit. It understands MRNs, ICD codes, scheduling rules, and PHI boundaries, out of the box.
End-to-end TLS, encrypted recordings, audit logs, retention policies, BAA-ready. PHI never leaves your tenant.
Patients verified by MRN before any PHI is shared. The AI never assumes identity. It always asks.
Reads available slots, books real appointments, cancels and reschedules, all through standard FHIR APIs. No custom middleware.
Filters slots by provider, location, specialty, and availability. Handles cancellations, reschedules, and conflict detection.
Automatic appointment reminders via SMS. Patients can confirm, cancel, or reschedule by texting back.
Auto-detects English, Spanish, French, Portuguese, German, Italian. Serves your full patient population without language barriers.
For clinical questions or escalations, the AI hands off to a live nurse with full conversation history. Multi-agent dashboard included.
No more missed calls after 5pm. Octa Voice handles intake, triage, and bookings 24/7, even when your front desk is closed.
See every conversation, transcript, sentiment, and outcome in one place. Spot patterns, train your team, improve patient experience.
Real workflows for real clinics, handled automatically.
HIPAA-compliant. Epic FHIR ready. Live in days, not months. Drop your email and we'll set up a clinical demo.